Prepping for Your Wax Saves Live(lihood)s

I got fired because a client came in for a wax, unprepared and on short notice. 

I only realized that she had not prepared for the appointment as I began the preparation for the session - applying the cleansers and oils, and testing the wax. It worked fine on my skin, so I went to work on hers, laying the wax over the patch of hair and proceeding with the strip, pressing down firmly as usual. When I lifted the strip, the wax and the hair refused to lift out with it. The wax came up like gum, none of the hair leaving the follicle,  but slipping through the wax and settling down in a waxy mold on top of the skin. Obviously the client was unhappy, especially as I personally didn’t have an immediate explanation until further considering the behavior of the wax. Yes, it is months later and I still think about it. She stormed out without waiting for a solution. Looking back, I realized that, although there weren’t any intake forms, I should have asked her about her preparation beforehand. Had she booked at Sweet Life Skincare and Beauty Treatments, I would have been prepared to help way more than I was at this job.

Exfoliation gloves make waxing experiences smooth.

Exfoliating is a crucial step before waxing, especially if it has been a long time since your last session. Waxing is considered a form of exfoliation, but to remove the hairs as its main function, the follicles need to be exposed to the wax. Exfoliation assures that there are no dead skin cells or oil buildup stopping the wax from gripping the hair firmly and removing it from the follicle.

Final Thoughts

Exfoliate for your wax specialist, ladies and gentlemen! Exfoliate for smooth, healthy skin!

As the esthetician and business owner at Sweet Life Skincare and Beauty Treatments, if I could ever meet that customer again, I’d give her a free wax and an exfoliating glove. 

Additionally, I am confident that the wax I use would have delivered better results than the one my employer had on hand. Working at a spa that consistently cut corners on products and sought ways to make more money without offering more in quality or service meant that we were often using outdated and generic items. This lack of investment affected the overall quality of the service and the client experience. It wasn't as I had expected walking into the job (especially at a spa in Wellington, Florida) but  Sweet Life Skincare and Beauty Treatments prioritizes high-quality products and a commitment to excellence. We're not the spa with the salt, but we do have that sweet life treatment for you! Let us remind you what a truly luxurious spa treatment is like at Sweet Life Skincare and Beauty Treatments! 

Back to blog

Leave a comment

Please note, comments need to be approved before they are published.